Remote Infrastructure Management (RIM)
Our RIM services offer many benefits over traditional infrastructure management solutions including process improvements, enhanced productivity and efficiency, more flexible options, and reduction in operational costs. Our infrastructure services help businesses flexibly design, run, and manage, their IT operations allowing for better integration at optimum costs.
RIM Services include: Infrastructure Assessment, Disaster Recovery/Planning, Testing, OS Administration (AIX, Solaris, HP-UX, RHEL, SUSE, Windows), VMWare Virtualization and Administration, System Monitoring, Patch Deployment, User and Asset Management, DNS Management, DHCP and Exchange, and Backup and Restore.
Oracle DBA Support
Our Oracle DBA team offers both Core Oracle and Oracle Apps DBA support. Services include Daily Database Health Checks, Dashboards/Alerts, Regular Housekeeping, Backups and Archive Logs with Monitoring, Root Cause Analyses and Mitigation/Prevention Implementation, Oracle Support Coordination for Service Requests/Technical Assistance Requests, WiseDesk Maintenance Support, and Project Management Activities. We offer flexible support models such as On-Demand, 24/7, or Daytime.
Development Activities include: Cloning of Database from PROD to DEV/TEST/UAT, Periodic Service Updates (PSU) Patches, Automation Scripting for Cloning, DB Installation and Upgrades, Non-RAC to RAC, Non-ASM to ASM, DB Migrations, DB Amalgamations, etc.
Database Installation and Deployment Activities include: Capacity Planning, Processors, RAM, SWAP, Backup and Disaster Recovery Strategy, Snapshot, Active-Standby Replication, Manual (Hot and Cold), Unix and Windows Environment, Storage Environments, and more.
Sizing and Capacity Planning Activities include: Concurrent Users, Application Data, Number of Schemas, Response Time Requirement, SGA Sizing Calculations, Backup Strategy, Resource Usage, Trend Analysis, etc.
Security Support Activities include: SOX Compliance, Auditing Setup, Transparent Data Encryption, Oracle Data Redaction, Oracle Advanced Security Architecture (Encryption, Authentication, Data Integrity), User Access Privileges, User Enrollment, and Security System Maintenance.
Service Oriented Architecture (SOA) empowers companies to change applications to suit future business requirements. SOA encompasses an enterprise-scale business transformation program with the goal to build a Self-Optimizing Enterprise with superior ability to sense and respond to market challenges and opportunities. Wise Men Consultants helps organizations achieve better Business-IT alignment with clearly defined accountability. Our SOA solutions enable our clients to unleash their vital business assets within, and beyond, the enterprise boundaries with true interoperability – independent of platforms, languages, and protocols.
Wise Men provides the following SOA support services: 24/7 Worldwide Operational Support, Monitoring and Management of Servers, Software Installations and Updates. We meet and beat our SLAs with guaranteed accuracy.
We offer a complete range of Oracle Fusion Middleware/WebLogic Administration and Support services, both on-premise and remotely. These services include a full range of “hands-free” remote management support and administration for your middleware platform. We maximize the uptime of your platform allowing you to reach peak operational efficiency while you focus on building your business and competitive advantage. Whether you need a specific platform, 24/7 support, or to augment your in-house staff, our team can tailor a solution to fit your needs.
Administration and Support Activities include: Installation and Configuration, Deployment and Tuning, Server Migration, Sizing and Capacity Planning, Periodic Database Health Checks, High Availability Solutions, SOA Platform Administration, SOA Admin-As-A-Service, Multi-Domain Support, Pre-Built Framework, Monitoring, Ticket-Based Support, etc.
Administration and Support Activities include: Installation and Configuration, BusinessWorks, MDM, Spotfire, BPM, Releases and Patches, TIBCO Operating Systems Support, High Availability Configuration, and Monitoring.
Wise Men Consultants Automated Deployment Framework (ADF): This framework can be implemented in a short timeframe to help automate the deployment and promotion process for TIBCO projects, resulting in significant time savings for our clients rather than building from scratch. This ADF supports version control repository, drastically improves develop-debug-deploy cycles, eliminates human error in deployment, and helps standardize deployment and promotion processes.
BASIS Administration and Support
Our BASIS support team helps our clients achieve tangible business benefits. Wise Men’s SAP BASIS support practice is organized into the following services: SAP Product and Service Support, Transport Management, SAP Architecture Management, SAP Implementation and Support Operations, SAP Application Infrastructure Services, SAP Database Management, SAP Security – GRC and SOD, Managed Server and Storage-Component Lifecycle, Data Backup and Restore Management, Managed Storage-Service Availability and Management, and Storage Operations.